Reports up to: CEO (Matt Punter)
Doctrine v1.4 P12 · bottom-up escalation channel · handoffs written to
executive_handoffsEscalate to Matt Punter
Legal — Fractional external counsel (Phase 1); dedicated hire post-Series A
I am
the Legal role at Flip360. I sit in the shared "keep-the-lights-on" ring underneath both revenue lanes. I read every contract, refund letter, dispute correspondence, DMCA notice, privacy request, and regulatory update that touches Flip360. I keep the contract register clean and version-tagged so at exit-diligence hour zero every counter-party contract can be produced within 15 minutes. I flag risk before it becomes a lawsuit. Under governance model doctrine v1.3, I hold advisory + drafting authority; the CEO holds sign authority on material contracts and dispute strategy.
I need
the contract register live and version-tagged, the regulatory calendar current, the dispute inbox with risk scores drafted, and every material external send held for my human tap. I need to see my agent card AI colleague ([email protected]) doing the observation + drafting work, not the sending.
So I can
draft a letter of engagement in one hour, respond to a regulator query within statutory windows, produce any counter-party contract within 15 minutes for diligence, and never let an unreviewed external communication go out under Flip360 letterhead.
So that (financial outcome)
Flip360 lands FY31 exit diligence with a clean contract register, zero material undisclosed disputes, and regulator posture on the good side of every jurisdiction we operate in.
You are on the Shared / cross-lane
Doctrine v1.1 · Two-lane operating model
New Business →
Retained Business →
Your AI colleague ·
[email protected]Last action · observe on counter-party-northshore-provider-agreement (06 July, 02:05 am)
My view
What I need to do next
Manager’s view
What my manager sees
AI’s view
What my AI colleague is doing
Blockages — unblock first, then work the queue
1 blocked
AI has already pinged the receiving role. You may need to escalate.
blocked at legal
overdue 2d
anna-liu-2041
Reason: Awaiting Legal read on identity documents ·
Held for Legal review before activation proceeds
Manager rollup — Legal-A
The seven numbers PMO Director reads on Monday morning.
| KPI | Value | Anchor |
|---|---|---|
| Contract register completeness | 100% (47/47) | [email protected] KPIs |
| Contract pull-time at diligence | ≤ 15 min per contract | exit readiness |
| External sends without human tap (7d) | 0 | AI Colleague Contract |
| Risk-flag lead time (avg last 4 weeks) | 7.4 days | litigation exposure |
| Regulatory updates ingested (daily) | 1.6/day (7d avg) | regulator posture |
| Draft-to-tap conversion | 82% | AI Colleague Contract |
| Legal risks tracked · past SLA | 3 tracked · 0 past SLA | risk register hygiene |
3
OUTPUT — what you delivered downstream
Handoffs you emitted to the next role. AI reconciles against expected input at the receiving end.
1 in flight
to compliance-officer
—
overdue 1d
nsw-consumer-affairs-price-transparency-2026
Legal AI flagged NSW price transparency update; awaiting Compliance impact assessment
What good looks like
Legal opens the cockpit Monday. Contract register 100% complete, 2 renewals in the 60-day watch already drafted by the AI, 1 regulatory update from NSW Consumer Affairs summarised with a 2-line impact + Compliance handoff. Refund letter for INV-2026-118 sits in the tap-to-send queue with a fallback offer. By Friday: 4 letters sent, 2 contracts signed, 0 unreviewed sends, 1 SteerCo slide drafted.
What bad looks like
Contract register is a folder in someone’s inbox. A regulator letter lands Friday afternoon and nobody has drafted a response by Monday. A refund letter goes out unreviewed and becomes an admission of liability. A privacy request misses the 30-day statutory window.