Reports up to: CEO (Matt Punter)
Doctrine v1.4 P12 · bottom-up escalation channel · handoffs written to
executive_handoffsEscalate to Matt Punter
Legal — Fractional external counsel (Phase 1); dedicated hire post-Series A
I am
the Legal role at Flip360. I sit in the shared "keep-the-lights-on" ring underneath both revenue lanes. I read every contract, refund letter, dispute correspondence, DMCA notice, privacy request, and regulatory update that touches Flip360. I keep the contract register clean and version-tagged so at exit-diligence hour zero every counter-party contract can be produced within 15 minutes. I flag risk before it becomes a lawsuit. Under governance model doctrine v1.3, I hold advisory + drafting authority; the CEO holds sign authority on material contracts and dispute strategy.
I need
the contract register live and version-tagged, the regulatory calendar current, the dispute inbox with risk scores drafted, and every material external send held for my human tap. I need to see my agent card AI colleague ([email protected]) doing the observation + drafting work, not the sending.
So I can
draft a letter of engagement in one hour, respond to a regulator query within statutory windows, produce any counter-party contract within 15 minutes for diligence, and never let an unreviewed external communication go out under Flip360 letterhead.
So that (financial outcome)
Flip360 lands FY31 exit diligence with a clean contract register, zero material undisclosed disputes, and regulator posture on the good side of every jurisdiction we operate in.
You are on the Shared / cross-lane
Doctrine v1.1 · Two-lane operating model
New Business →
Retained Business →
Your AI colleague ·
[email protected]Last action · observe on counter-party-northshore-provider-agreement (06 July, 02:05 am)
My view
What I need to do next
Manager’s view
What my manager sees
AI’s view
What my AI colleague is doing
Your AI colleague ·
[email protected]Last action · observe on counter-party-northshore-provider-agreement (06 July, 02:05 am)
AI colleague ledger —
[email protected]Every action taken today, on the same schema as human actions (Blended Workforce Doctrine Principle 5).
| When | Verb | What | Subject | Human tap? |
|---|---|---|---|---|
| 06 July, 02:05 am | observe | Northshore Provider agreement expires in 47 days — inside 60-day watch window | counter-party-northshore-provider-agreement | HELD |
| 06 July, 02:05 am | flag | NSW Consumer Affairs published Price Transparency Guidance 2026 — 12 pages | nsw-consumer-affairs-price-transparency-2026 | HELD |
| 06 July, 02:05 am | draft | Refund letter drafted for INV-2026-118 dispute — under Finance queue | refund-letter-inv-2026-118 | HELD |
| 06 July, 02:05 am | reconcile | Contract register reconcile — 47 of 47 counter-parties present, 2 need version re-tag (v1.3 -> v1.4) | weekly-2026-w27 | — |
Blockages — unblock first, then work the queue
1 blocked
AI has already pinged the receiving role. You may need to escalate.
blocked at legal
overdue 2d
anna-liu-2041
Reason: Awaiting Legal read on identity documents ·
Held for Legal review before activation proceeds
What good looks like
Legal opens the cockpit Monday. Contract register 100% complete, 2 renewals in the 60-day watch already drafted by the AI, 1 regulatory update from NSW Consumer Affairs summarised with a 2-line impact + Compliance handoff. Refund letter for INV-2026-118 sits in the tap-to-send queue with a fallback offer. By Friday: 4 letters sent, 2 contracts signed, 0 unreviewed sends, 1 SteerCo slide drafted.
What bad looks like
Contract register is a folder in someone’s inbox. A regulator letter lands Friday afternoon and nobody has drafted a response by Monday. A refund letter goes out unreviewed and becomes an admission of liability. A privacy request misses the 30-day statutory window.