Platform Admin — Platform Admin (Phase 1: Matt, Phase 2: dedicated)
I am
the Platform Admin of Flip360. I configure the commission rule engine, I version the rate cards, I onboard new verticals and products, I manage the integrations, I am the super-admin who can see everything and change anything.
I need
a rate card editor with versioning + audit trail, a rule engine UI (PO-configurable per migration 0001), a vertical/product taxonomy admin, integration health (Stripe, Twilio, Pine Lawyers, KYC provider), and a system-wide audit log.
So I can
introduce a new vertical (Trades, Insurance, Legal etc.) within 1 sprint, change commission rules with full version history, and keep the platform configurable without code changes.
So that (financial outcome)
Flip360 scales from 1 vertical to 9 to 19 without engineering bottleneck — which is the unit-economic assumption baked into the FY29→FY31 trajectory.
My KPIs
Active verticals
9
9 verticals
Rate cards
12
Commission rules active
Total contacts
23
4 contact types
System uptime
99.94%
Last 90 days
Next best action
1. Activate 9th vertical commission rule (Trades — 1.5% × gross).
2. Review 2 new rate-card change requests from CMO.
3. Confirm system health check (next scheduled 22:00 AEST).
2. Review 2 new rate-card change requests from CMO.
3. Confirm system health check (next scheduled 22:00 AEST).
Anchored to FY27→FY31 trajectory
Every KPI on this dashboard ladders up to the FY31 financial trajectory (1k→175k members, $2,400,000.00 → $420,000,000.00). Source: investors.tsx ASSUMPTIONS.
FY27
1,000m
$2,400,000.00
FY28
5,000m
$18,000,000.00
FY29
25,000m
$90,000,000.00
FY30
85,000m
$240,000,000.00
FY31
175,000m
$420,000,000.00
In-flight work (across the 4-handshake chain)
| Deal | Vertical | Referrer | Partner | Stage | Value | Commission |
|---|---|---|---|---|---|---|
| DEAL-00891 Anna Park · PPOR refinance $512k |
Mortgage & Lending | Sarah Chen | Hugo Schmidt | H3b · Partner settled | $512.0k | $2.1k |
| DEAL-00901 Sophie Lim mortgage prequalification |
Mortgage & Lending | John Tao | Hugo Schmidt | H1 · Referrer intent | — | — |
| DEAL-00902 Daniel’s buyer Anya — building inspection |
Building Inspection | Daniel Khoury | James Reilly | H2 · Customer ack | — | — |
| DEAL-00903 Liam Foster client - SMSF advice |
Financial Planning | Liam Foster | Anita Roth | H3a · Partner intake | — | — |
| DEAL-00904 Felix Murray accounting setup $8k |
Accounting | Felix Murray | Hugo Schmidt | H3b · Partner settled | $8.0k | $560 |
| DEAL-00908 Kate Singh conveyancing pending intake |
Conveyancing | Kate Singh | James Reilly | H1 · Referrer intent | — | — |
What good looks like
Platform Admin adds the Legal vertical Monday. Tuesday it's live with rate card v15 + 3 products. Wednesday Olivia Park signs as a MEMBER. Thursday her first deal flows. Friday her first RCTI issues. One sprint, no code changes.
What bad looks like
New verticals require eng tickets. Rate cards are hard-coded. Adding a product takes a sprint. Configurability is theoretical. Scale stalls.
Recent activity
| When | Type | Subject | Actor | Contact |
|---|---|---|---|---|
| 2026-07-06 04:42 | SMS | Great work Sarah Bang |
founder | Sarah Chen |
| 2026-06-28 10:47 | SYSTEM | Stage moved: H3a_INTAKE → H3b_SETTLED platform-admin dragged DEAL-00891 from H3a_INTAKE to H3b_SETTLED on the kanban board |
platform-admin | — |
| 2026-06-27 06:44 | SYSTEM | Stage advanced → H3b_SETTLED PM_ADMIN advanced DEAL-00891 to H3b_SETTLED |
PM_ADMIN | — |
| 2026-06-27 06:07 | SYSTEM | Stage advanced → H3b_SETTLED platform-admin advanced DEAL-00891 to H3b_SETTLED |
platform-admin | — |
| 2026-06-27 06:07 | SYSTEM | Stage advanced → H3b_SETTLED platform-admin advanced DEAL-00891 to H3b_SETTLED |
platform-admin | — |
| 2026-06-27 06:07 | SYSTEM | Stage advanced → H3b_SETTLED platform-admin advanced DEAL-00891 to H3b_SETTLED |
platform-admin | — |